Refund policy

Effettive Date: 26/06/2026

All products sold on our website are digital downloads.

Because digital products are delivered instantly after purchase, all sales are final.

Once an order has been completed and access to the digital files has been provided, we are unable to accept returns, exchanges, or cancellations.

Refund Eligibility

Refunds are only considered in the following situations:

  • You accidentally purchased the same product more than once.
  • You were charged multiple times for the same order.
  • You are unable to access your files due to a technical issue that we cannot resolve after reasonable support attempts.

Non-Refundable Situations

Refunds will not be issued for:

  • Changing your mind after purchase.
  • Purchasing by mistake.
  • Not reading the product description before buying.
  • Expecting features or content that were clearly not advertised.
  • Lack of technical knowledge or software compatibility.
  • Failure to download or save the files after successful delivery.
  • Personal preference regarding the product.
  • Claims made after the files have been downloaded or accessed.

Product Description

We make every effort to accurately describe all products before purchase.

Please review the product description, included contents, and system requirements carefully before placing your order.

If you have any questions, feel free to contact us before purchasing.

Technical Support

If you experience any issues accessing or downloading your files, we are happy to help.

Please contact us and we will do our best to resolve the problem as quickly as possible.

Contact

For any questions regarding your order, please contact:

Email: vaultcoding.shop@gmail.com

We typically respond within 1–2 business days.